lb98 Privacy Policy
We respect your privacy. This policy explains what data lb98 collects, why we collect it, and exactly how we keep it safe.
Overview
Our Commitment to Your Privacy
lb98 is committed to protecting the personal information of every registered player and visitor on lb98.bet. This Privacy Policy sets out in clear terms what personal data lb98 collects from you, the purposes for which that data is processed, the conditions under which it may be shared with third parties, and the rights you hold over your own information. Please read this policy carefully alongside our Terms and Conditions, which together govern your use of the lb98 platform.
By registering an account or continuing to use the lb98 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the way lb98 handles your personal data, you should not use the platform and may request account closure by contacting [email protected]. We review and update this policy periodically to reflect changes in our services or applicable law; the current version is always published at lb98.bet/privacy-policy.
Privacy at a Glance
Six Privacy Principles That Guide lb98
Section 1
Information We Collect
lb98 collects personal data in the following categories during the normal course of operating a player account and delivering platform services:
- Registration data: full name, date of birth, mobile phone number, and password (stored as a one-way hash — lb98 cannot read your raw password).
- Identity verification (KYC) data: copies of government-issued identity documents (National ID, passport) and, where required, proof of address or proof of payment method ownership.
- Financial transaction data: deposit amounts, withdrawal requests, payment method identifiers (mobile wallet numbers), and transaction timestamps.
- Gaming activity data: bet history, game session logs, bonus usage, winnings and losses. This data is required for regulatory compliance and dispute resolution.
- Technical and device data: IP address, device type, browser type, operating system, and session timestamps — collected automatically when you access lb98 and used for security and fraud prevention.
Section 2
How We Use Your Information
lb98 processes personal data only for specific, documented purposes. We do not process your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes are:
- Account management: creating and maintaining your account, verifying your identity, processing deposits and withdrawals, and communicating with you about your account status.
- Service delivery: making games, betting markets, and platform features available to you in accordance with our Terms and Conditions.
- Legal and regulatory compliance: meeting our obligations under applicable anti-money-laundering, know-your-customer, and দায়িত্বশীল গেমিং requirements.
- Security and fraud prevention: monitoring account activity to detect and prevent unauthorised access, cheating, bonus abuse, and financial crime.
- Platform improvement: analysing aggregated, anonymised usage patterns to improve the quality, performance, and reliability of the lb98 platform — this analysis does not identify individual users.
Section 3
Legal Basis for Processing
lb98 processes personal data on the following legal bases:
- Contractual necessity: processing required to deliver the services you have registered for, including account management, game access, and financial transactions.
- Legal obligation: processing required to comply with applicable law, including identity verification, anti-money-laundering checks, and responsible gaming obligations.
- Legitimate interests: processing for security monitoring, fraud prevention, and platform analytics, where those interests are not overridden by your privacy rights.
- Consent: where lb98 sends you optional marketing communications about promotions or new features, this is done on the basis of your consent, which you may withdraw at any time by contacting [email protected].
Section 4
Sharing Your Information
lb98 does not sell your personal data. We may share your data with third parties only in the following limited circumstances:
- Payment processors: your mobile wallet number and transaction details are shared with bKash, Nagad, Rocket, or Upay solely to process your deposits and withdrawals.
- Game providers: aggregated, non-personal gameplay statistics may be shared with licensed game studios to support game integrity monitoring. Individual player identities are never disclosed.
- Legal authorities: lb98 will disclose personal data to law enforcement, regulatory bodies, or courts where required by valid legal process, court order, or applicable law.
- Business transfers: in the event of a merger, acquisition, or sale of the lb98 business, your data may be transferred to the successor entity and you will be notified of any such transfer.
We Never Sell Player Data
Under no circumstances does lb98 sell, license, or make available your personal information to data brokers, advertising networks, or third-party marketing platforms. Your data is an asset we protect, not a product we trade. This commitment is unconditional and applies regardless of any commercial arrangements lb98 may have with its game and payment partners.
Section 5
Cookies and Tracking Technologies
lb98 uses cookies — small text files stored on your device — to enable core platform functionality. Session cookies keep you logged in during your visit and expire when you close your browser. Preference cookies remember your language setting so you do not need to select it each time. Performance cookies collect anonymised data about page load times and errors to help us maintain service quality. None of these cookies track your browsing activity on other websites.
You may configure your browser to block or delete cookies; however, disabling session cookies will prevent you from logging in to lb98. Most modern mobile browsers provide granular cookie controls in their settings menus. Continued use of lb98 following notice of our cookie practices constitutes your acceptance of those practices.
Section 6
Data Retention
lb98 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. For active accounts, data is retained for the duration of the account relationship plus any mandatory regulatory retention period. For closed accounts, lb98 will retain transaction records, KYC documents, and gaming activity logs for a minimum of five years following account closure, in compliance with anti-money-laundering and record-keeping obligations.
Personal data that is no longer required will be securely deleted or anonymised so that it can no longer be associated with you as an individual. Where anonymisation is used rather than deletion, the anonymised data may be retained indefinitely for statistical analysis. You may request information about the specific retention period applicable to your data by contacting [email protected].
Section 7
Data Security
lb98 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit, secure server infrastructure with access controls, regular security assessments, and staff training on data handling procedures. While lb98 takes data security seriously and applies industry-standard protections, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights, lb98 will notify affected users without undue delay.
Your Password Security Is Equally Important
lb98 stores your password as a one-way cryptographic hash — our staff cannot read your password. However, you are responsible for keeping your login credentials secure. Use a strong, unique password for your lb98 account and never share it with anyone, including lb98 support staff. lb98 will never ask for your password by phone, message, or email.
Section 8
Your Privacy Rights
You have the following rights in relation to the personal data lb98 holds about you. To exercise any of these rights, contact [email protected] with your registered mobile number and a description of your request:
- Right of access: you may request a copy of the personal data lb98 holds about you.
- Right to rectification: if any personal data lb98 holds about you is inaccurate or incomplete, you may request that it be corrected.
- Right to erasure: you may request deletion of your personal data where lb98 no longer has a lawful basis to retain it. Note that regulatory obligations may require certain data to be retained regardless of a deletion request.
- Right to restrict processing: in certain circumstances you may request that lb98 suspend the processing of your data while a dispute or correction request is being resolved.
- Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
lb98 will acknowledge your request within 48 hours and aim to resolve it within 30 days. Where a request is complex, lb98 may extend this period by a further 30 days and will inform you accordingly.
Section 9
Children's Privacy
lb98 is strictly an adults-only platform for users aged 21 and above. lb98 does not knowingly collect personal data from any person under the age of 21. If lb98 becomes aware that personal data has been collected from a person under 21 without proper age verification, that data will be deleted and the associated account closed immediately. If you are a parent or guardian and believe that a person under 21 in your care has registered on lb98, please contact [email protected] immediately.
Section 10
Changes to This Privacy Policy
lb98 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When material changes are made, lb98 will take reasonable steps to notify registered users, such as displaying a notice on the platform at login. The updated policy will always be published with a revised effective date at lb98.bet/privacy-policy. Your continued use of lb98 following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a revised policy, you may close your account by contacting [email protected].
Contact Us
Privacy Enquiries and Data Requests
For all privacy-related questions, data access requests, correction requests, or deletion requests, please contact the lb98 support team at: [email protected]
Your privacy is protected. Now enjoy cricket betting, live casino, slots, and more — all secured with SSL encryption and fast local payments via bKash, Nagad, and Rocket.