lb98 Frequently Asked Questions
Everything Bangladeshi players need to know about registering, depositing with bKash or Nagad, cricket betting, bonuses, and playing safely at lb98 — answered clearly in one place.
22 Questions AnsweredThis FAQ covers the most common questions from lb98 players across Bangladesh — from opening your account and completing your first bKash deposit, to understanding wagering requirements, betting on BPL and IPL cricket, and using our responsible gaming tools. Can't find what you need? Email our support team any time at [email protected] and we will respond promptly.
Account & Registration
Creating an lb98 account takes under two minutes. Visit lb98.bet, tap the registration button, and fill in your mobile number, a secure password, and your date of birth. You must be 21 or older to register. Once submitted, a verification code is sent to your mobile — enter it to activate your account immediately and you are ready to deposit and play.
lb98 requires a valid government-issued photo ID for KYC — your National ID card (NID), passport, or driving licence are all accepted. You may also need to provide a selfie holding your ID. KYC is triggered when you request your first withdrawal or when our compliance team flags your account for review. Clear, legible documents speed up approval significantly.
To reset your lb98 password, go to the login page and tap 'Forgot Password'. Enter the mobile number registered to your account and lb98 will send a one-time reset code via SMS. Enter the code, set a new strong password, and log in. If you no longer have access to that mobile number, email [email protected] with your account details for assisted identity verification.
No — lb98 permits strictly one account per person. Duplicate accounts violate our Terms and Conditions and may result in permanent suspension of all associated accounts along with forfeiture of any balances or winnings. If you accidentally created two accounts, contact [email protected] immediately to close the duplicate before it affects your standing.
To permanently close your lb98 account, email [email protected] from your registered address stating your closure request. lb98 will withdraw any remaining balance to your last-used payment method, complete final identity checks, and close the account within 5 business days. Permanent closure is irreversible, so ensure you have withdrawn all funds first.
Deposits & Withdrawals
Depositing via bKash on lb98 is quick and straightforward. Log in, go to the Deposit section, select bKash, and enter your amount. lb98 displays a merchant number — send the payment from your bKash app using 'Send Money' or 'Payment', enter your lb98 transaction reference when prompted, and your balance is credited within minutes. Keep your bKash transaction ID as proof.
Yes — lb98 fully supports Nagad, Rocket, and Upay for both deposits and withdrawals, alongside bKash. The process is the same for all four providers: select your method in the Deposit or Withdrawal section and follow the on-screen steps. Funds typically appear in your lb98 balance within 1 to 5 minutes for deposits and within 1 to 4 hours for withdrawals.
The minimum deposit on lb98 is ৳200 for all mobile banking methods including bKash, Nagad, Rocket, and Upay. There is no maximum deposit limit set by lb98 itself, though your mobile banking provider may enforce their own daily transaction caps independently. Check your bKash or Nagad app limits before initiating a large transfer.
The minimum withdrawal on lb98 is ৳500. Your account must have completed KYC verification and any active bonus wagering requirements must be fully met before a withdrawal is processed. If your balance includes a bonus portion that has not cleared the rollover condition, only the real-money balance may be eligible for immediate withdrawal.
Most lb98 withdrawals are processed within 1 to 4 hours during normal operating hours in Bangladesh Standard Time (UTC+6). Withdrawals that trigger a compliance review may take up to 24 hours. lb98 does not charge withdrawal fees, but your mobile banking provider — bKash, Nagad, or Rocket — may apply their standard transfer charges on their end.
Games & Gameplay
Yes — lb98 covers BPL (Bangladesh Premier League) cricket extensively with pre-match and live in-play markets. You can bet on match winner, top run scorer, total runs, wickets, over-by-over markets, and more. IPL, T20 World Cup, and international Bangladesh Tigers fixtures are also available with competitive real-time odds. Markets open well before match start.
lb98 is fully optimised for mobile browsers on both Android and iOS — no separate app download is required. Open lb98.bet in Chrome on Android or Safari on iOS for the complete experience including betting, live casino, slots, and mobile payments via bKash or Nagad. You can add lb98.bet to your home screen for one-tap access that feels just like a native app.
lb98 sources casino games exclusively from certified providers including Pragmatic Play, Evolution Gaming, Spribe, and Ezugi. All providers use independently audited RNG (Random Number Generator) systems tested by recognised third-party laboratories. Game RTP percentages are set by the provider and verified by the same independent auditors — lb98 does not alter RTP on any game.
lb98's live casino streams real dealers 24/7 from professional studios. Available titles include Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, Andar Bahar, Dragon Tiger, and game-show formats like Crazy Time and Mega Ball — all powered by Evolution Gaming and Ezugi. Stakes range from low-limit tables to high-roller options, with Bangladesh Standard Time-friendly peak hours.
Bonuses & Promotions
lb98 offers a welcome bonus to new players on their first qualifying deposit. The exact bonus percentage and maximum amount are shown on the lb98 promotions page and may change based on the active campaign. Bonus funds are credited to your bonus balance and are subject to wagering requirements before becoming withdrawable cash. Always read the full T&C on the promotions page before claiming.
A wagering requirement on lb98 means you must bet your bonus amount a set number of times before it converts to withdrawable cash. For example, a ৳1,000 bonus with a 20x wagering requirement means you need to place ৳20,000 in total bets before the bonus becomes cashable. Wagering typically counts across slots and selected table games — check the specific bonus T&C for contributing games and percentages.
No — bonus funds on lb98 cannot be withdrawn until the wagering requirement is fully completed. If you request a withdrawal while a bonus is active and the rollover is incomplete, lb98 will forfeit the bonus portion and process the withdrawal on your real-money balance only. You can manually forfeit an active bonus from your account settings if you prefer to withdraw without finishing the wagering.
Yes — lb98 runs regular promotions beyond the welcome bonus, including free spins on featured slot titles, reload bonuses on subsequent deposits, and seasonal campaigns tied to Eid, Pohela Boishakh, the IPL season, and BPL tournaments. Active promotions are listed on the lb98 promotions page. Registered players may also receive personalised offers via SMS or email based on their play history.
Safety & Responsible Gaming
lb98 operates as a secure online betting and casino platform using SSL encryption to protect all data transmitted between your device and our servers. Player account data, payment information, and personal details are stored using industry-standard security practices. lb98 does not share personal data with third parties except where required to process payments or meet legal obligations. See our full Privacy Policy at lb98.bet/privacy-policy for details.
The minimum age to register and play on lb98 is 21 years — no exceptions. lb98 enforces this through KYC age verification and reserves the right to request identity documents at any time. Any account found to belong to a person under 21 will be closed immediately and all associated winnings forfeited in line with our Terms and Conditions.
lb98 offers several self-management tools to help you stay in control. You can request a daily, weekly, or monthly deposit limit, a cooling-off period (24 hours to 7 days), an extended self-exclusion (30 days to 1 year), or permanent account closure. To activate any of these options, email [email protected] stating the restriction type and duration. Our team will action your request promptly and pause all marketing during your exclusion.
If gambling is negatively affecting your finances, relationships, or wellbeing, act now — do not wait. Contact lb98 support at [email protected] to activate a self-exclusion or deposit limit immediately. Our responsible gaming team will assist you without judgement. Talking to a trusted family member or friend about your concerns is also one of the most effective early steps. Visit lb98.bet/responsible-gaming for our full guidance.
Your questions are answered — now explore cricket betting, live casino, slots, and crash games at lb98. Fast local payments accepted, 21+ only, SSL secured.